Terms of Service

Effective Date: August 17, 2026

1. Services

NPG CULTURE MEDIA LLC may provide public relations, communications research, public opinion polling, media intelligence, audience research, survey development, strategic communications, campaign management, analytics and related professional services.

2. Project Scope

Specific deliverables, pricing, timelines, responsibilities and approved third-party expenses may be defined by a proposal, statement of work, invoice, service agreement or other written authorization.

3. Client Responsibilities

Clients agree to provide accurate information, required materials, timely approvals and appropriate authorization reasonably necessary for contracted work.

4. Fees & Payment

Clients agree to pay properly disclosed and authorized professional fees, project fees, retainers, research costs, approved media or production costs and approved third-party expenses associated with an engagement.

5. Third-Party Resources

Projects may involve independent research platforms, data providers, technology providers, media services, contractors or other vendors. Responsibility for applicable costs will be established in the corresponding project documentation.

6. Research & Polling

Research findings reflect the methodology, sample, information and circumstances applicable to the engagement. They do not guarantee future public opinion, behavior, commercial performance or other outcomes.

7. Public Relations Outcomes

Unless expressly stated in a signed agreement, NPG CULTURE MEDIA LLC does not guarantee media coverage, publication, reach, sentiment, sales, revenue, search rankings or other outcomes controlled partly or entirely by independent parties or market conditions.

8. Intellectual Property

Ownership and licensing of project deliverables may be stated in the applicable agreement. NPG CULTURE MEDIA LLC retains its pre-existing methodologies, systems, templates, branding, know-how and intellectual property unless otherwise agreed in writing.

9. Prohibited Use

Our website and services may not be used for unlawful, fraudulent, deceptive, abusive, defamatory or infringing purposes.

10. Refunds & Cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy and any applicable written engagement terms.

11. Limitation of Liability

To the maximum extent permitted by law, NPG CULTURE MEDIA LLC will not be liable for indirect, incidental, special, consequential or punitive damages arising from the website or services. Nothing excludes liability that cannot legally be excluded.

12. Governing Law

These Terms are governed by the laws of the State of Florida, subject to mandatory applicable law.

13. Contact

NPG CULTURE MEDIA LLC
2502 SE 15th Ct, Homestead, FL 33035
+1 (239) 592-6783
paige.black@npgculture.us